FAQs - Frequently Asked Questions
Is the training effective; will I actually learn anything?
Why do you say it's so convenient?
What can I learn with my Click-It-Academy trainer?
I'm worried - I don't want to appear to be a dummy.
Well, I'm passed the beginner stage but need to improve.
Help! My boss wants me to use ??? and I haven't got a clue!
Help! My new job requires ??? and I need to learn it fast!
What if I don't have my own computer at home?
How do I book a course/lessons?
Why should I train with Click-It-Academy?
Hmm ... I'm still not sure that this is right for me?
What is Click-it-Academy?
You've found the right place if you're looking for relevant, effective, one-to-one desk side computer training, in English, and in Mallorca.
Click-It-Academy training is for individuals - and couples or friends - who want to learn at their own homes or businesses on their own computers.
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Is the training effective; will I actually learn anything?
One-to-one training is more cost-effective than classroom training and much more effective than self-learning. We know, we've been proving it since 1995, and we have many satisfied students.
Tuition is clear and learning with a personal instructor means that you can ask all the questions you want to without feeling slow or foolish.
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Why do you say it's so convenient?
Click-It-Academy Trainers come to teach you at a time suitable to you and on topics that are of particular interest to you.
You can learn whatever you like and at your own pace. We have over a hundred courses at all levels and you can go as slow or as fast as you need.
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What can I learn with my Click-It-Academy trainer?
We teach all computer skills, from getting started with the mouse and keyboard right up to advanced use of spreadsheets, word processing and running a professional web site.
The most popular classes are those introducing the Internet and eMail. We have additional specialist skills, such as graphic design, desktop publishing, digital cameras, web site. design, database design, and more.
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I'm worried - I don't want to appear to be a dummy.
At Click-It-Academy, there's no such thing as a 'silly question'. You wouldn't be able to drive a bus without a bit of instruction so why should you be able to manage a computer intuitively?
Don't worry, our money-back guarantee ensures that you'll complete the course successfully or it won't cost you a cent.
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Well, I'm passed the beginner stage but need to improve.
We get lots of folks who feel that they've reached the stage where they now need to go past the basics.
We're happy to pick you up at whatever level you've reached and take you on in whatever direction and to whatever level you choose.
Show us what you can do today and we'll surprise you with what you can do tomorrow.
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Help! My boss wants me to use ?? and I haven't got a clue!
Need a quick skill injection on a particular aspect of some software - MS Office Word or Excel for instance? We know, it happens everyday.
Don't worry you don't have to do a full course. We're quite happy to do only a couple of lessons and focus on just the bits you need.
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Help! My new job requires ??? and I need to learn it fast!
Maybe you haven't actually got the job but know that skills in a particular area are going to improve your chances a great deal?
It often happens and the problem is you need to get the information into your head fast.
For this very scenario we have our Visual Quickies - designed to be completed in a month, a full course with very little reading, loads of hands-on and lots of quick-to-follow visuals.
Works a treat every time. Come on and try one.
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What if I don't have my own computer at home?
You can come to our Palma centre (free parking and close to buses and trains) or your Click-It-Academy trainer will bring their own portable to your home or business.
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How much does it cost?
One-to-one home or business training costs a maximum of 40 euros an hour, though discounts are available if two students study the same course together (25%).
Travel costs up to 25 Kms are free but may also be charged if there's a need to travel a substantial distance.
This would be a reasonable figure agreed with you in advance of the session or training.
Special starter courses are available at substantial discounts - 3 full lessons for 95 euros. Frequently these are enough to get many people up to speed in the area that interests them. Ask for details on current courses available by clicking here.
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How do I book a course/lessons?
To book a Click-It-Academy training:
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send an eMail to enquiry@click-it-academy.com telling us what you need and how we should contact you
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call Click-It-Academy on 606 241717. We'll take a few details and arrange a convenient time to begin
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go to our web site. at www.Click-it-Academy.com, read the information and fill in the enquiry form
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click on the link on the left here below.
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Why should I train with Click-It-Academy?
A Click-It-Academy training session is hands-on and jargon-free.
You actually learn by creating or doing whatever it is you want to create or do on the computer.
Because Click-It-Academy offers one-to-one tuition, you have the full attention of the trainer at all times.
Does it work?
Yes! That's why we can afford to give you a money-back guarantee of success on any full course you choose. Also our training is delivered by older, patient instructors.
We know some of you may have suffered at the hands of young whiz kids who seem more concerned with showing off their knowledge than improving yours!
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Hmm ... I'm still not sure that this is right for me?
Well, you'll never know until you give it a try.
We arrange everything so it's easy for you to learn
in comfort:
- Lesson times are your choice
- Venue is your place or ours (we pay the parking!) whichever you prefer
- Rate of progress, be it fast or slow,
it's just whatever suits you best.
You get your own personal trainer who adapts to your individual needs and abilities. After all, everybody's different. If you're a 'rabbit' nobody's going to make you jump; and the 'hares' get to run ahead as fast as they want.
If it's the money you're worried about - then don't be. You are perfectly safe.
A free lesson costs absolutely nothing and there's no obligation to continue.
And if you do, you're still fully covered by our no-quibble guarantee:
If after a couple of lessons you find you're not progressing
then we give you your money back
- all of it
- and no questions asked
What could be fairer than that?
Come on now - no more excuses - get started today!
We'll be sure to look after you - and that's a promise!
... request a free lesson now!